Scale Your BPO Operations with AI-Powered Agent Screening
- Screen 500+ candidates per day
- Reduce hiring costs by 40%
- Improve agent retention rates
- Ensure consistent service quality
Stop Losing Clients Due to Poor Agent Quality
Traditional BPO hiring processes take weeks and often result in high turnover. Our AI assessments identify agents who will deliver exceptional customer experiences while reducing your operational costs.
Comprehensive Agent Assessment for Customer Service Excellence
AI-Powered Interviews That Assess Customer Service DNA
Candidates engage in natural conversations that reveal their innate customer service abilities, emotional intelligence, and problem-solving approach.
- Active Listening & Comprehension
- Emotional Intelligence & Empathy
- Verbal Communication Skills
- Adaptability & Learning Agility
- Customer-Centric Mindset
Real-World Customer Scenarios That Test Service Excellence
Interactive role-plays simulate actual customer interactions, testing how agents handle difficult situations, complaints, and complex inquiries.
- Conflict Resolution Skills
- Verbal Reasoning & Problem Solving
- Emotional Intelligence Under Pressure
Domain-Specific Knowledge Assessment for Your Industry
Customizable assessments evaluate candidates' understanding of your specific industry, products, and customer service protocols.
- Industry-Specific Knowledge
- Customer Service Best Practices
- Technical Support Skills
Review the best talent in our App or directly in your ATS
Seamlessly integrate with your existing workflow. View candidate results and make hiring decisions wherever you're most comfortable.
GH
Greenhouse
AB
Ashby
LD
Lever
WB
Workday
BR
BambooHR
SF
SmartRecruiters
JD
JobDiva
+
And More
Where We Outperform the Competition
Lightning-Fast Results
Get comprehensive sales assessments completed in under 30 minutes, with results delivered almost instantly.
Advanced AI Technology
Our cutting-edge AI evaluates real sales scenarios, conducts intelligent interviews, and delivers insights that traditional assessments simply cannot match.
Seamless ATS Integration
Works natively within your existing ATS workflow, eliminating the need for separate platforms or manual data entry.
Ready to Scale Your BPO Operations with Quality Agents?
Stop the cycle of high turnover and poor customer experiences. Our AI-powered assessments help you build a team of agents who will exceed client expectations and drive your BPO business growth.
Book your demo today!